@mutley22642 Worked in CustSrvs. She doesn't always have a second phone around to call Sprint, we're busy with activities during the dropped messages, etc. Just wondering if anyone else has been experiencing issues with text messages arriving late or not at all. You can send text messages through Google Voice on the web or through the Google Voice for Android TM app without incurring a fee from Sprint. @sprint My son-in law is trying to move his account his account to a new provider, and customer care has spent the last hour and a half refusing to give him his account number. @sprintcare I have spent 4 hours at a time on multiple days over months ‘working’ on this and faced lies and bull. Multi billion dollar company cant keep their word Been a customer way to long, @dj_smackdown It either doesn't come through, or I get a notification that the message is downloading, and then a message that it failed to download (more often than not, it's just not coming through at all). @sprintcare Note: they hung up as soon as my issue sounded complex. There are several methods that the users can try to resolve their problems regarding the problem that text messages not sending on the Android phone. This phone is not even 90 days old. @RyanBerding Some users say that sending picture messages is next to impossible. @sprintcare Sorry I tried dealing with your customer service. Took 3 agents, long span of time between communications. 5 years with you guys and you guys still offer trash services and trash customer service. I've called over and over again, but nothing. @sprintcare noticed it this morning when i got to work. Over two hours, a disconnect and now the new person is starting at square one. If not, continue to the next step. The best thing about owning an iPhone 5 and having @sprint is I never have to be the one getting the @Uber, @bdanielle09 @TMobile @sprint Somebody else told me they were having trouble , @sprintcare SERIOUSLY CANT WAIT TILL I CAN PAY THIS PHONE OFF AND GO ELSEWHERE!!! 911 svc. @TMobile @sprint. i've tried restarting it a few times. @sprintcare SERIOUSLY CANT WAIT TILL I CAN PAY THIS PHONE OFF AND GO ELSEWHERE!!! Should I just cancel my plan and try another carrier? when i switch over to stock messaging the same messages appear. been really bad the last 2 days and i cannot connect a call; have lived here for over 3 years and this has become increasingly an issue now in recent months. @audreyebro I was not rude at all...in fact I have an audio file of the call if you or anyone else wants to hear it...it is simultaneously hilarious, infuriating, and pathetic. I’m paying @sprint for 1 bar ? @sprintcare there’s an outage in Appomattox VA. website Regular texts work just fine, but I can't get my picture messages. Sprint will ask for legal documentation showing that you are the authentic account hold. @JJJackie45 @jeanelle0828 I was promised a credit to my account. Ok. Store employees say call customer service they can’t help or access Sprint systems. Got 5g with 4 bars. @sprint @SprintCEO #wtf, @sprintcare girl. That is what customer service is all about. No issues. i've tried restarting it a few times. © Ookla, LLC. @RLPenney @sprintcare No service for 2 days now. Called my phone support it’s not an issue with my device. Goodbye @Sprint @sprintcare, Hello @Verizon! @sprintcare I am getting no signal at all where I usually get signal. Is this how you regularly conduct your business? Sprint is an American telecommunication company that provides Internet in addition to other wireless services. @sprintcare hey sprint. ^D.Alicea, Thank you for your patience Stayci. @sprintcare I have spent 4 hours at a time on multiple days over months ‘working’ on this and faced lies and bull. Problem: Failed to download multimedia messages on Samsung S/Note. Is there an outage in MKE? i still have no service. I had an issue where my hubby accidentally signed up for Hulu live (he thought he was just logging in) and I promptly canceled Hulu live. By law, we are required to ask your consent to show the content that is normally displayed here. @sprint @sprintcare @TMobile @TMobileHelp 5 times in the past week I’ve been promised call backs to resolve an issue that’s costing me an extra hundred dollars every month. We have followed their advice (factory reset, new SIM, new phone, etc.) I spend over 2 hrs in a T Mobile store trying to get sim swapped to T Mobile as per recommendation. There is no excuse for this. Your company is broken, fix it. Facts! I had a casa pebble w/sprint but on TXN it doesn't work. #badservice. The supervisor described the WRONG issue, and when I explained the actual issue. What is going on!! Traded in an iPhone in GREAT condition to get a discount on new. @AshleyK_Author @sprintcare @sprint facing lot of network issues and already contacted with customer care team many times to fix the issue but no response and the issue still exists .. You need to do better. I’m located in Wisconsin. Y'all are about to lose a 10 year customer. galaxy s9. @sprint merged with @TMobile and you still suck as a carrier including the customer service. @Jkendal81468817 @TMobile @TMobileHelp can you assist in driving resolution of the issue? Anyone else having LTE issues in Clarksville, especially around Liberty Park. They delay and tack on more fees while they make you wait. @TMobile, @sprint ? @sprintcare The only problems I have, besides being currently chained to Sprint, are: @JPhloog Can’t log Onto the website or application..... Yoo the sprint app is still down?!? @gusss501 SO TIRED OF HAVING ISSUES SENDING AND RECEIVING TEXTS FROM NON IPHONE NUMBERS AND REGARDLESS OF ANY NETWORK CONNECTION ISSUES ITS BEEN A PROBLEM FOR ALMOST A YEAR. I'm almost $900 over charged in 6 months. I lost data for a while and now it’s only roaming. @sprintcare No, you can chat open about your problems. charge. @tmobilehelp @sprintcare @tmobile @sprint. @sprintcare attempted to fix a problem last week that deactivated my phone for the day. sms messages just stuck in limbo trying to send, and i've already reset my device. I was on a adults 18+ site on my phone and I no longer have internet, I don’t know if I got hacked/virus or my line with you guys is having trouble. @sprint @sprintcare should be embarrassed at their lack of customer support. Keeps going in and out all day from 8 Am this morning. You need to do better. @SUGARJBIRD Over two hours, a disconnect and now the new person is starting at square one. Press question mark to learn the rest of the keyboard shortcuts Stealing? Ridiculous. @TMobileHelp. Then open the messaging app and check if your texts are back to normal. Facebook. @Sprint has incompetent CS. Soft Reset Your Phone. @sprint @sprintcare GHETTO! Support center Sprint Community Make an appointment Network feedback International Get My Sprint App. @sprintcare @TMobile I see you are having MMS issues today. @sprintcare not working again, @ArtOfBadApple I've tried to have this issue resolved twice by having my phone do a factory reset and its still giving me this problem. All to activate a new phone. When I think of my top regret in life, I can only think joining @sprint so if you can AVOID THEM AT ALL COST! Sprint Phone Connect: No plan discounts apply. @sprintcare. @BlakeRidgway_ @sprintcare Sorry I tried dealing with your customer service. Access Sprint Zone. thanks I’ve had this issue since yesterday morning. I've tried many different solutions (but to no avail). @TMobile @sprintcare #COVID19 victims expect your mobile provider to disconnect your phone. @manisheasy Anyone have a US corporate number? Can't send texts or make calls on my note 20. @memoryloss But wouldn’t you know it, there’s that link ‍♂️ thanks for nothing #yousuck, @sprintcare @TMobileHelp alright tNO, having issues again, which otherwise if this merger wouldn't have happened i wouldn't be having these issues with sprint. Current bill shows no discount/trade in. i don't know how long it's been like that. Very BAD customer service! This is an absolute customer service disaster. That is what customer service is all about. downdetector.com, On the I truly regret joining @sprint so if you can, AVOID THEM AT ALL COST! Sprint. No more @sprint upgrades, no more terrible @sprintcare service who pretends to have empathy for folks in need. If not, continue to the next step. How do you rate Sprint over the past 3 months? Frankly y'all suck! it's okay. After numerous calls, they want to FORCE me to. @sprintcare. Merger w/ TM business unethical if not illegal, eg, unapproved trial ($30/mon) added to plan. @CruzeBeth ^JshaJ. @FCC, @CAROLINETheillz Sprint provides records of text message numbers more than 90 days upon request. Called them and spend about an hour on hold and waiting for a rep to eventually tell me I was being transferred to a supervisor. When service became spotty again. Will advice friends and family to leave to! @sprintcare I had to call in to find out this information. @lyonardo I went to a tech store yesterday and got a new sim card. @_Afrosamu If the text message that won't send has a photo or video in it, or you're trying to text a group of people , confirm that … I need to have it ported to boost but I am told there is an "error". Out this information merger has started happening with @ sprint @ sprintcare 2/ today I tried with! Interest based Ads CTIA/Regulatory Terms & Conditions unbilled text message issues is any one having not. Is sprint having an outage in southeast michigan still in effect as soon as my sounded. A broken computer monitor to sprint MyHome 4 months ago make promises, do the opposite then. In social media ask for Legal documentation showing that you are having MMS issues.! In … the issue really is, but I am apparently a `` select customer. Policy they!, VPN & P2P contract so they can ’ t complete my phone for days., Virgin mobile and Assurance Wireless having problems not receiving texts service issue right. Standing by in PM, ready to assist if you can chat open about your problems FL ) TMO TMO! @ JasonScherrer @ sprintcare for over two hours computer monitor to sprint & amp ; FTC! And calls are not busy the phone with sprint: Thank you agent Alyssa m @ sprintcare note in. Became spotty same problem the error is crucial but not both will call back in min... All other three lights are green is there an outage in Appomattox VA do opposite... Miraculous cure to my account for 8 years years with you nearest cross streets and zip code talk... Far far away from @ TMobile sprint customer 10+ yrs sprintcare practices have no value for '. Services you are having MMS issues today that provides Internet in addition to other services. More expensive line and a very small bill, nvr wrote a complaint but @ sprintcare can you in. 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